IT Support

Are you tired of paying an IT company who never gets to the root of your problems, but continues to charge you for repeated site visits?

Frustrated with waiting around for support after your technology has let you down when you need it the most?

Do you need problems fixed before they really affect your business productivity and hard earned profits?

Most business owners and managers put up with IT problems because they are never advised how they can be fixed or they are told it will require a huge investment or system upgrade. And in most cases their staff, like themselves, are to busy to perform the support and critical maintenance your network needs to function properly. It does not have to be like that.

We offer many service plans to match different budgets and needs so you can now get all the computer network support and maintenance you need by choosing our one low, fixed monthly rate plan (FMR) or by choosing our Pay As You Require Plans (PAYR) or even unique to Shivam Computers is our Virtual Full Time Staff (VFTS). Our approach is to prevent IT problems and disasters from happening in the first place so your business can finally stop paying for network downtime. Doesn’t that make sense?

With Shivam Computers we will:

Guarantee Your Systems Run Reliably And Securely by proactively managing and monitoring your systems to prevent the majority of computer network problems from occurring in the first place for ultimate peace of mind.

Get Problems Sorted Promptly And Quickly with our guaranteed response times. Thanks to our remote support we can access your systems over the internet without the cost and delay of an onsite engineer.

Provide A Hassle Free Service because many businesses now need to rely on several technology vendors and suppliers for their IT requirements. When you have a problem with one of your vendors just call us and we will do the rest.

Advise You On Strategic IT Decisions to help ensure you keep your IT solutions in line with your operational needs and one step ahead of your growth plans.

Here’s how it work:

One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your back ups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.

We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.

  • You’ll avoid expensive repairs and recovery costs. Network monitoring will save you money by detecting problems earlier helping to prevent expensive disasters from ever happening in the first place.

  • You’ll experience better performance and fewer glitches. Some parts of your system will degrade in performance over time, causing them to slow down, hang up and crash. Regular maintenance will keep your network in top shape for maximum speed, security and reliability.

  • You’ll receive faster support. Thanks to our desktop sharing software, we will have the ability to remotely access and resolve most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day.

  • You’ll get Hassle-Free service. Many businesses need to rely on several technology suppliers and vendors for their IT requirements. With our technology assurance plan you will only have one number to call.

  • You’ll get FREE impartial advice. Many business owners are uncertain about which technology can help them grow their business. We will help take the confusion out of choosing the right technology solution so you make the smart choices for your business.

  • You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical data from Viruses, Spyware, Hackers and Data Loss.

  • You’ll be able to budget for IT support just like rent or insurance. Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you pay us to keep your systems maintained, updated and healthy on a monthly basis. Finally you stop paying for downtime.

  • You will gain ultimate peace of mind and convenience. As a business owner you are undoubtedly faced with the challenges of increasing revenue, reducing overheads and managing staff. Let us manage your IT so its one less thing to worry about.