Cancellation Policy
Cancellation of orders will be considered only in cases where customers have made a purchase by mistake. However, we may, at our sole discretion, consider cancellations in other cases and may refund in part or in full.
Refund Policy
Once products or services have been ordered, they cannot be cancelled. Goods or services that have been sold will not be accepted back by Shivam Computers. However, we may, at our sole discretion, consider accepting the return of a product or service and grant a part or full refund in such circumstances. If a refund is granted, please note that it may take 5 to 6 working days for the refund to be processed and credited back to your original mode of payment.